Sara L. Armstrong

"A Woman of Authority"
Keynote Speaker       *       Author    *       Expert Trainer     

     

      


A Woman of Authority
  "

Business Topics - Ph: (770) 517-2558 Email: sara@sarmstrong.biz


" Exceptional Speaker! You really inspired my staff with your amazing personal story, we look forward to having you back next year !"
James Mitchell- Employee 
Development Specialist













Change - Balance -Synergy


Keynote

Break-out Sessions

Lunch & Learn

Half and Full day Seminars


Contact us today
to book
Sara Armstrong
for your event
(770) 517-2558

Business Course
 Descriptions:


PDF -
Deal Maker
       or
Deal Breaker


PDF
Service
Beyond   
the Office


PDF -
Keeping 
your Cool in 
HOT Situations
Dealing with 
Difficult  
Customers

PDF -
Think   
Before You 
Press Send


PDF
The 
Four "P"s of  
Communication


PDF -
Watching 
Your Words-Rules for  Business      Communication

Learn More
about other topics
Sara offers:

Word Doc
List of all of Sara's Topics

Change - Balance -Synergy

Business Topics 

Deal Maker or Deal Breaker-
Which Are You?

We’re all in the same business- Customer Service. Whether we’re talking on the phone, meeting customers face to face, or working behind the scenes, delivering adequate customer service is often a problem. Always remember if we don’t provide excellent customer service, the competition might

        Keeping Your Cool in Hot Situations –
How to Handle Difficult Customers

In an ideal world every client would treat you with respect but the reality is that this doesn't always happen. Your success in working with difficult clients depends on your attitude and approach.

                  Electronic Etiquette – 
         Think
Before You Press Send

In today's virtual business world, more and more prospects are making initial contact electronically.While it may be a big time-saver, electronic communication has enormous business and legal implications that must be considered before you press Send.

                Service Beyond the Office-
              Professional Behavior When
                    Working Remotely

This course covers effective home - working techniques and simple strategies on how to get the ‘most out of your day’. 

and more! 

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