Sara L. Armstrong "A Woman of Authority"
Keynote Speaker * Author * Expert Trainer
" A Woman of Authority "
" Exceptional Speaker! You really inspired my staff with your amazing personal story, we look forward to having you back next year !"
James Mitchell- Employee
Development Specialist
Change - Balance -Synergy
Break-out Sessions Lunch & Learn Half and Full day Seminars
Keynote
Contact us today
to book
Sara Armstrong
for your event
(770) 517-2558
Email:
sara@sarmstrong.biz
Business Course
Descriptions:
PDF -
Deal Maker
or
Deal Breaker
PDF -
Service
Beyond
the Office
PDF -
Keeping
your Cool in
HOT Situations
Dealing with
Difficult
Customers
PDF -
Think
Before You
Press Send
PDF -
The
Four "P"s of
Communication
PDF -
Watching
Your Words-Rules for Business Communication
Learn More
about other topics
Sara offers:
Word Doc -
List of all of Sara's Topics
Change - Balance -Synergy
Business Topics
Deal Maker or Deal Breaker-
Which Are You?
We’re all in the same business- Customer Service. Whether we’re talking on the phone, meeting customers face to face, or working behind the scenes, delivering adequate customer service is often a problem. Always remember if we don’t provide excellent customer service, the competition might
Keeping Your Cool in Hot Situations –
How to Handle Difficult Customers
In an ideal world every client would treat you with respect but the reality is that this doesn't always happen. Your success in working with difficult clients depends on your attitude and approach.
Electronic Etiquette –
Think Before You Press Send
In today's virtual business world, more and more prospects are making initial contact electronically.While it may be a big time-saver, electronic communication has enormous business and legal implications that must be considered before you press Send.
Service Beyond the Office-
Professional Behavior When
Working Remotely
This course covers effective home - working techniques and simple strategies on how to get the ‘most out of your day’.
and more!